How and when a customer is charged for a booking?

YachttoGO uses a third party company to process a booking credit card fee. A credit card must be used to book through the platform at this time. Once a owner has created a price offer, the client can confirm the reservation by accepting the offer. The offer includes the rental or charter price as well as the service fee of YachttoGO.

If the offer is accepted, a customer’s credit card is charged at that time for 35% of the full amount of the offer. It is important to know that YachttoGO does not allow for the use of partial payments or multiple credit cards.

The security allowance (also referred to as a deposit) is not charged at the time of booking and will only be charged post-rental if an owner puts in a valid claim for additional payment.

By |2019-02-25T12:35:28+00:00February 25th, 2019|Comments Off on How and when a customer is charged for a booking?

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